Sears Contact and Help

Sears cares about their customers and every customer’s concerns are answered in a responsive manner. If you want you reach out to Sears regarding any query or complaint, you can go to any of your nearest Sears store and talk to their customer representative or the store manager.

Sears also have a phone number that customers can call on, in case of need. Other than their number, they have their online chat platform where the customers can talk to their representatives , the chat hours are from 6 am – 10 pm.

 Sears have trained staff that knows that they have to deal with the customers with utmost care.

The number that can be used by people to reach out to Sears is :

By Phone 1-800-697-3277

Frequently asked questions

How can I check my order at Sears?

For tracking your order at Sears, you need to go to the Order centre on Sears’s website.

There are multiple options related to your order, select “Track your order”

Can anyone take the survey?

No, only the customers of Sears can take the survey that too if they have a valid receipt.

Can you take multiple surveys on the same receipt?

Definitely not, you cannot take multiple surveys on the same receipt. One survey per receipt, these rules are mentioned before taking the survey.

Can the survey be taken anytime anywhere?

The online Sears survey can be taken anytime as long as the website is functional. The survey can also be sent through mail. In order to successfully complete the survey all you eed to have is a working internet connection and a device!

Is there only one Sears’s store?

No, Sears have numerous outlets scattered across the United States! You can select any of the outlets that are nearest to your location and shop away!

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